1. SERVICE REPRESENTATIVE – BENEFITS DEPARTMENT

Minimum Qualifications

• At least 2-years of experience in the field of employee benefits.
• Familiarity with insurance carriers for all lines of coverage, especially Blue Cross Blue Shield.
• Excellent oral, written and computer skills (Word, PowerPoint, internet).
• Ability to work with minimal direction and be able to manage multiple tasks in a fast paced environment.
• Detail oriented, with the ability to follow through and take ownership of issues.

Core Responsibilities

• Provide responsive customer service and implementation support.
• Facilitate group carrier implementation meetings and oversee the seamless transfer of coverage from client/carrier/administrator.
• Submit new business, agent of record letters and benefit changes to carriers and monitor their response and implementation, including the verification of carrier certificates and ID cards for accuracy.
• Address billing, claims, service, enrollment, eligibility and amendment issues and proactively work with the clients and carries to resolve such complex matters.
• Create sophisticated employee communication materials that will help the clients’ employees to better appreciate and understand their group benefit plans.
• Maintain accurate client and carrier files with information based on in-force and prospective business.
• Offer guidance to clients on the technical and regulatory issues affecting welfare benefit plans.
• Assist with coordination of benefits issues and concerns regarding Medicare and other carriers.
• Minimal out state travel may be required.
  
  
  

2. SENIOR UNDERWRITER – BENEFITS DEPARTMENT

Minimum Qualifications

• Bachelor’s Degree from an accredited university
• 2-5 years health and welfare experience in group benefits (medical, dental, life, STD, LTD).
• Familiarity with insurance carriers for all lines of coverage, especially Blue Cross Blue Shield.
• Excellent oral and written communication skills.
• Strong math aptitude and computer proficiency (Word, Excel, Outlook, Internet).
• Strong analytical skills, with particular attention to detail.
• Ability to manage professional relationships with clients, carriers and in a positive team setting.
• Must work with minimal direction and be able to manage multiple tasks in a fast paced environment.

Core Responsibilities

• Perform detailed health and welfare plan analyses for mid-sized employer groups.
• Compile current plan and census data and prepare detailed requests for proposals.
• Perform competitive market analyses and negotiate plan design and rates with insurance carriers.
• Knowledge of self-insured product and pricing is a plus.
• Prepare comprehensive plan proposals by objectively comparing all options available to the client.
• Identify variances and trends in data, and apply the information to develop improvement recommendations for the client.
• Implement new and revised benefit programs at the direction of client.
• Work together with producers and service representatives to provide ongoing support and service, creating an exceptional client experience.
• Experience in the implementation of new programs and benefit revisions and review of insurance contracts, plan documents and summary plan descriptions is a strong plus.
• Take initiative to expand one’s knowledge of funding, administration, design, pricing and compliance matters and share findings with the team.

To apply, please send your resume to: LSG Insurance Partners Human Resources 2369 Franklin Road Bloomfield Hills, MI 48302 Fax: 248.332.6396 hr@lsgip.com